Policies:

  1. If I arrive early, I will not be admitted early.
  2. The party reservation is for a set timeframe.
  3. All children/minors must pay to enter, skate, or observe.
  4. Coupons and memberships are not accepted.
  5. Teachers are welcome to skate for free.
  6. Observing parent chaperones are not charged.
  7. Parent chaperones wishing to skate are charged the same rate as the kids.
  8. Sack Lunch Policy: Children may each bring one sack lunch. HRSC cannot store, refrigerate, prepare, or cook any item. HRSC cannot be held responsible for any food allergies. The following items are strictly forbidden: energy drinks, soda, & candy. The concessions will be open for purchases. 
  9. HRSC cannot store, refrigerate, prep, or cook any food items that a customer or the school carries.
  10. Unlimited playground entry is included for children, the maximum age in the playground being 10 years. The package price does not change if the playground is not used.
  11. For the quickest admission process, teachers are asked to read the rules to students before they exit the bus. The rules are provided in the terms and conditions and will also be emailed prior to arrival. A printed copy can be provided upon arrival.

Terms/Waiver: This is a skate & play at your risk facility. Please read the full details listed below as they will be enforced:

  1. BILLING: Your final headcount will determine your balance. A minimum charge of $295 WILL APPLY. Final payment after the event is preferred. All invoices must be paid within 30 days. Invoices paid after 31 days will include a $50 late payment fee. Payment can be completed using cash, VISA, MasterCard, or a business check. Personal checks are not accepted.
  2. INCLEMENT WEATHER: In inclement weather, your party may be postponed (by you or HRSC staff) or rescheduled. If the La Crosse school district is closed or closes early due to inclement weather, your party WILL BE postponed – the rink will NOT be open.
  3. ALLERGIES: Items containing peanuts and other tree nuts ARE SOLD in the vending machine & toy counter. To our knowledge, nut products are not used in the kitchen or concessions.
  4. Supervision / Discipline: It is the responsibility of the teachers and school staff to supervise and discipline patrons while using the facility. All school rules and all printed, posted, and verbal policies of HRSC must be obeyed. This policy and skate floor rules can always be viewed on our webpage.

PLEASE NOTE:

  • Socks are required to use the facility. If children arrive without socks, they cannot skate or use the playground, but you will still be charged for their admission. Socks are available for $2 a pair.
  • The maximum age in the playground is 10 years old.
  • Patrons may bring their own skates or rollerblades—the package price does not change. All personal equipment must be inspected by HRSC staff prior to use. It must be clean and in general “good repair.”
  • Scooters are NOT allowed.
  • Wheelchairs and strollers are welcome on the rink. The wheels must be dry, clean, and smooth, and the equipment must be in overall good repair. An adult, not a child, must push strollers. No additional items can be attached or stored in the stroller or wheelchair. This is to avoid items falling from such a device onto the floor and becoming a tripping hazard.

SAFETY RULES: Adults and children must adhere to the following safety rules.

  • 1. Obey all verbal and written rules at all times.
  • 2. No stopping or standing on the skating surface unless the DJ instructs.
  • 3. Remain skating in the regular skating direction without skating into the center dark blue circle unless instructed by the DJ.
  • 4. Food and drink are NOT allowed on the skating floor, the ledge around the skating floor, the playground, the video games, or the bathrooms.
  • 5. No skater is allowed to pick up/carry another patron.
  • 6. Racing, chasing, and playing tag are not allowed.
  • 8. Playground Rules: Shoes or skates are not allowed; socks are required. Food or drink is not allowed. Climbing up the slide, underneath, behind, on top of, or along the outside of the playground is prohibited. The maximum age in the playground is 10 years old.
  • 9. Supervision / Discipline: It is the responsibility of the hosts and chaperones to supervise and discipline patrons while using the facility
  • 10. All rules outlined in the school code of conduct apply.
  • 11. All accidents and concerns must be reported to HRSC senior staff immediately.

 Skate and play at your risk. Not responsible for accidents. WI STATS. 895.525 (3) & (4)