Covid -19 Update

Covid-19 Operational Plan

The information below is ever-changing as mandates and recommendations are ever-changing.

  1. Employees will be educated and trained concerning policy changes prior to re-opening with additional weekly updates.
  2. Employees will be educated concerning all possible symptoms of the disease and will be given a questionnaire prior to beginning each shift.
  3. Infrared no touch forehead monitors will be used on both employees and customers prior to entry.  
  4. Masks will be provided to all employees.  Customers will be required to wear a mask while a mandate is in place. Masks can be removed while SEATED at a table WHILE eating or drinking.
  5. Customers will be required to wash their hands immediately upon entering the building and prior to receiving their rentals.  *This policy was in place during the last two weeks prior to closing.
  6. Social distancing floor stickers will be applied to the lobby, rental, and snack bar counters.
  7. Business hours will be changed to  “sessions” throughout the day.  The building will be closed in between sessions to allow for cleaning and disinfecting prior to welcoming new guests.  At this time we will be hosting SMALL PRIVATE EVENTS ONLY.
  8. AT this time, capacity will be limited to no more than 46 guests and 4 staff.  This is a 20,000sq ft facility.  The capacity number may change with the ever-changing guidelines 
  9. Guests will be encouraged to complete payments/reservations online prior to entering.
  10. Snack bar tables will be limited.  Select tables will be taped off / closed to guests to encourage further social distancing.
  11. Select lockers will be permanently locked and closed to guests to encourage further social distancing.  The remaining lockers available to guests will be at least six feet apart.
  12. A handwashing schedule will be supplied to staff and posted clearly.
  13. Additional handwashing signs will be posted for guests.  
  14. Guests will be required to sanitize their hands prior to receiving their food orders at the snack counter. 
  15. A prerecorded safety message with audio and video will be played throughout each session.
  16. Staff will have hand sanitizer available for guests in addition to hand washing.  We have an 80% alcohol sanitizer spray stocked.
  17. Digital food menus will be used.
  18. Guests will be informed upon entering that food items cannot be left unattended at tables.  Guests will further be instructed to throw away all unused items themselves.
  19. Lysol disinfectant spray will be used on all rentals.  This has been standard procedure for twenty-one years.
  20. Skate trainers (walkers) will be sanitized after each guest.  This has been standard procedure since adding these devices six years ago.
  21. The indoor playground will be limited to small private events until further notice.
  22. Disinfectant will be applied to all surfaces of the playground using a ULV fogging machine between each session.
  23. Activities that encourage direct customer interaction will be suspended until further notice (for example the hokey pokey & dodgeball).
  24. All hard surfaces will be both cleaned and disinfected every two hours. 
  25. We stock a medical-grade cleaner and disinfectant (MediClean® Germicidal Cleaner Concentrate).
  26. Plexiglass barriers have been installed at counters.
  27. Guests are responsible for social distancing
  28. Respect each other’s space
  29. Respect each other’s opinions.
  30. Persons defying social distancing guidelines will be asked to leave without a refund.
  31. Persons not practicing good hygiene guidelines will be asked to leave without a refund.  

Policy Updates:

Because capacity will be significantly limited as we welcome guests back our entry fees and policies have changed slightly.

  1. Rates for minors entering the facility will remain the same.
  2. Observing adults will be charged a $3 entry fee.
  3. The entry fee for adults wishing to skate will remain the same, $5 with rentals included. 
  4. We have modified both the public & private birthday party packages.  We have LOWERED the rates of each package.
  5. LONG socks will be required to rent skates.  Ankle socks will not be permitted.  Long socks are available to purchase and the price remains the same, $2.
  6. At this time the playground will remain closed during all public events.  The playground can be rented for small private events.
  7. At this time, snack bar prices will remain the same, however, we will be offering a slightly smaller menu during select times.
  8. We have taken steps to implement recommended guidelines and protocols issued by the CDC and local public health officials for slowing the transmission of COVID 19.  However, social distancing, handwashing and covering your mouth and nose with a facemask are your responsibility.  We cannot make guarantees regarding your health despite our reasonable efforts to mitigate COVID 19 exposure.  By voluntarily visiting you are assuming full responsibility for any risk