This is a skate & play at your own risk facility. Please read the full details listed below.
Skate and play at your risk, Not responsible for accidents. WI STATS. 895.525 (3) & (4)
Times, Packages, & Prices May Change Without Notice
PLEASE NOTE: The rink is supervised, however, this is not a daycare facility. Adult supervision is recommended. Guests 9yrs & younger must have an adult in attendance. The adult is not required to skate. One adult is required for every 10 kids that are 9yrs or younger.
Important Policies:
- Guests are asked to be respectful of each other’s space.
- Please use the provided hand sanitizer located throughout the building.
- Face masks are recommended.
- No one is admitted early
- No one can stay later than indicated ticket time
- Everyone, skating or observing, 3yrs-103yrs old is charged to enter
- Due to the nature of this business, special theatrical lighting & haze effects are used during this event. This may include intense lighting and strobe effects both on the skating floor and in the arcade. Those with a sensitivity to light or epilepsy should use caution and are entering at their own risk.
GENERAL RINK RULES:
- Adults and children will be required to adhere to following safety rules.
- Obey all verbal and written rules at all times.
- Socks are required.
- No stopping or standing on the skating surface unless instructed by the DJ.
- Remain skating in the regular skating direction without skating into the center unless instructed by the DJ.
- Food and drink are NOT allowed on the skating floor, on the ledge around the skating floor, in the playground, on the video games, or in the bathrooms.
- No skater is allowed to pick up/carry another patron.
- Racing, chasing, and playing tag are not allowed.
- All accidents and concerns must be reported to HRSC senior staff immediately
- Alcohol/drugs are not allowed in the facility. Persons who appear to be under the influence will be denied entry, suspended from future visits and denied a refund
- In the event of inclement weather the rink may close early or cancel posted hours and events.
- HRSC cannot refrigerate, freeze, store, heat, or prepare any item a guest brings in.
- Carry in drinks, including water bottles, are NOT ALLOWED.
*Exception: In the event of a food allergy, please contact management for approval. AFTER APPROVAL a food item may be allowed in for the individual with the allergy only. You will receive written consent via email, please bring a consent email to the event. - Noisemakers, confetti, pinatas, and silly strings are NOT allowed.
- Decorations cannot be pinned or taped anywhere in the facility.
- Patrons may bring their own skates or rollerblades. All personal equipment must be inspected by HRSC staff prior to use. Equipment must be clean, and in general “good repair.”
- Scooters are NOT allowed.
- Wheelchairs are welcome on the rink. The wheels must be dry, clean, smooth and the equipment must be in overall good repair.
- SMALL strollers are welcome on the rink but must be pushed by an adult, not a child. No additional items can be attached to or stored in the stroller. This is to avoid items from falling and becoming a tripping hazard.
- ALLERGIES: Items containing peanuts and other tree nuts ARE SOLD in the vending machine and may be present in the kitchen & toy counter.
PLAYGROUND RULES:
- The playground is designed for ages 3yrs-10yrs old
- Children 2-5yrs old require direct PARENT supervision
- Children must be FULLY POTTY TRAINED to enter the playground
- No shoes or skates allowed
- Socks are required
- No food or drink
- No climbing up the slide
- No climbing underneath, behind, on top of, or along the outside of the playground
- All accidents and concerns must be reported to HRSC senior staff immediately