Q. How will my guests receive skates and admittance to the playground?
A. When you arrive tell the attendant at the window you are hosting a birthday and give the birthday child’s name. The attendant will look up your approximate number of guests you reserved for. You will receive Birthday Wristbands in this amount. Place these on the right hand of children you are paying for in your package. If you require additional wristbands just ask! Any unused wristbands must be turned over to your birthday hostess ASAP, and you will not be charged for them. Please remember there is a minimum payment of EIGHT kids. Adults skate free and will receive their wristbands when they order skates.
Q. Can I come in early?
A. Sorry, no. Employees will be setting up for your party and preparing for all incoming customers.
Q. If we arrive late can we stay late?
A. No. We have reserved table space for you and your guests for a two and a half hour time slot. At the end of this time slot we will need this space to accommodate additional guests. If you would like to stay longer we will need you to relocate.
Q. Do I have to stay for entire reservation time?
A. No. We have reserved table space for your party for 2 1/2 hours but you may shorten your stay if you prefer.
Q. Can I stay longer than the 2 1/2 hour reservation time?
A. Sure, however we have reserved table space for you and your guests for 2 1/2 hours. At the end of your time slot we may need this space to accommodate additional guests – you may need to relocate.
Q. When is a deposit due by?
A. A deposit of $30 is required when reservations are made. You will be billed before your party is over. Payment is required in full. Your deposit will be credited toward your final bill. Deposits are transferable, but non-refundable. A notice of 7 days is required for party date changes. We accept cash, VISA, MasterCard, and Discover. There are no substitutions or free passes accepted with our party packages. Birthday party packages are at a set rate – no portion of a package can be refunded if not used. All children four years of age and older are charged admission.
Q. When do I pay for my party?
A. Your Birthday host/hostess will ask for full payment before the end of your party.
Q. What forms of payment are accepted?
A. Cash, VISA, MasterCard, & Discover. Personal checks will NOT be accepted.
Q. When do I need to give my final “head count” ?
A. We do not require a “final head count,” however, the amount of table space reserved will be determined by your reservation’s head count. When making a reservation we will ask you for approximate number of guests – this is for our scheduling purposes. After your party has begun we will get an accurate guest count and you will be charged accordingly. Please remember all packages do require a minimum payment of at least EIGHT guests.
Q. Do I include adult guests in my “head count?”
A. No. When purchasing a Party Package ADULTS SKATE FREE! Adults receive free admission and regular skates! Beverages and snacks for adults are not included in the birthday packages, but may be added to your tab if you would like.
Q. Is there a minimum or maximum amount of guests required for a party?
A. There is a minimum payment requirement of EIGHT guests. We do not have a maximum limit. If you are looking at hosting a larger party, however, you may be interested in our Private Party option. Click Here.
Q. How will my guests be admitted? Does my entire party need to arrive together?
A. When guests arrive they simply mention the Birthday Child’s name at the door and they will be admitted.
Q. How many pizzas are included?
A. Two homemade 16″ pizza are included with eight kids. Additional pizzas will be included with your party if you have added additional guests (1-13 guests 2 pizzas, 14-19 guests 3 pizzas, 20 -26 guests 4 pizzas). Pizza is cut into squares. Additional pizzas can be purchased at the rate of $12.00 each, toppings are $1.00 each. These can be ordered at anytime during your party.
Q. Can I bring in my own snacks?
A. A cake or cupcakes are allowed, however, no other carry in food or drink is permitted. If you do decide to bring your own cake – you are responsible for any cake plates or forks you will need. ”Cupcake Trees” are now available – $11 for 13 cupcakes chocolate & white, $1.00 for each additional.
Snack Bar Menu – Click Here
Q. Can I order additional pizzas, sodas, and snacks?
A. Absolutely. You may run a tab in the snack bar on your birthday party bill. Only the parents hosting the party may add items to the bill.
Q. What type pf skates are included with my package?
A. Regular roller skates, quad skates, & Rollerblades are included for all children and adults! Simply show your “birthday party wristband” to the attendant at the skate counter.
Q. What is the difference between Regular Skates, Speed Skates, & Roller Blades?
A. Regular Roller Skates are the traditional high top recreational skate made popular in the 70s.
Regular Skates
A. Quad Skates or “Speed” Skates are a lower cut boot built for speed and comfort. They are a breakaway form the traditional 70s style disco skates. They have a wider wheel base and they’re trucks/plates are much lighter than high top skates. Because they are equipped with a better, faster bearing skaters are able to enjoy skating at a faster speed. While these quad skates are most often called “speed skates” the amount of speed is the responsibility of the skater.
Quad "Speed" Skate
A. Roller Blades / In line Skates – Roller blades function much like conventional roller skates. Roller blades have a rigid plastic boot, similar to the boot used in snow skiing. They have between three and five polyurethane (plastic) wheels that are arranged in a line and secured to the bottom of the boot. Because the wheels are narrow, roller blades can reach much higher speeds than roller skates. The brake pad on roller blades is on the heel of either one or both of the skates, while the brake pad on roller skates is on the toe.
Roller Blade
